Frequently Asked Questions
Frequently Asked Questions
What time is check-in and check-out?
Check-in starts from 3:00 PM, and check-out is until 12:00 PM (noon). Early check-in or late check-out may be available upon request, subject to availability.
Can we bring pets?
Pets are not allowed at the hotel to ensure the comfort and safety of all guests, except for One Bedroom Superior Villa, Two Bedroom Villa, and Two Bedroom Superior Villa. Prior arrangements and conditions apply.
How can I book a room?
You can book directly through our official website, trusted online travel platforms, or by contacting our reservations team.
How can I get to the hotel from the airport?
The hotel is approximately 1 hour from Suvarnabhumi Airport by car. Taxi services and airport transfers can be arranged upon request.
How fast is the Wifi and is it free?
Complimentary high-speed Wi-Fi is available throughout the hotel.
Do you offer services for celebrations like birthdays and anniversaries?
Yes, we offer special arrangements for birthdays, anniversaries, and other special occasions. Please contact us in advance to customize your experience.
